In light of the ongoing COVID-19 pandemic, a situation challenging and uncertain for everyone, we are doing everything we can as a business to prevent any disruption to our services.

However, international tracked and untracked post may be subject to delays or restrictions. These may be caused by changes in transport procedures (e.g. border controls), changes in international transport (e.g. cancellation of previously used flight connections), changes in delivery procedures in the destination country (e.g. quarantine or other protective measures) and more.

Before placing your order, please check that parcels can still be delivered to your location. This is a fast-paced and constantly changing situation, so we strongly recommend that you keep an eye out for further updates by the courier services we use, as well as your country’s government.

  • For the latest updates by Royal Mail, please see here.
  • For the latest updates by DPD, please see here.
  • For the latest updates by Deutsche Post please see here
  • For the latest updates by DHL please see here.
  • For the latest updates by USPS, please see here.

As for certain countries non-essential shops and businesses are closed, we also advise that -before ordering- you check that you are still able to receive parcels at your shipping address. This will help you avoid unnecessary costs.

Finally please be aware that, according to the information we’ve been provided, people receiving parcels are not at risk of contracting the coronavirus. Based on existing data regarding other coronaviruses, these types of viruses don’t survive long on objects, such as letters or parcels. However, as per the highly publicised guidance, we advise people to wash their hands using soap and hot water after unpacking any newly received parcels.

All deliveries are handled by shipping couriers and all times given below are estimates. There is a small chance that your delivery may come earlier or later than specified.

You will be sent an email with more information regarding your order delivery when your order is dispatched.

In the event of any failed delivery, your order will be cancelled and the cost of the items you ordered only will be refunded to the card used at checkout, once your order is sent back to our warehouse.

Shipping Costs & ETA

Australia:

Tracked: AUD 10.00 - (Delivered within 4-8 working days of being dispatched)

USA:

Untracked: USD 8.00 - (Delivered within 15-20 working days of being dispatched)

Tracked: USD 13.00 - (Delivered within 8-10 working days of being dispatched)

Rest of the World:

(Delivered within 20 working days of being dispatched)

Untracked: GBP 7.50 - EUR 9.00 - USD 10.60

Tracked: GBP 11.00 - EUR 13.00 - USD 15.20

Import Duty and Tariff

When ordering internationally you may have to pay import duty depending on what you’ve ordered and its declared value.

Import duty is a tax that may be imposed by your country’s government on goods from other countries, so, unfortunately, this is not something we can control.